In recent years, artificial intelligence (AI) tools like ChatGPT have become part of our daily routines. From quick research to drafting assistance, AI offers efficiency and accessibility like never before. However, in legal, compliance, and conveyancing professions, this convenience comes with an essential obligation — confidentiality.

At fäm Conveyancing, we recognize the value of innovation, but we equally emphasize that technology must always be balanced with human judgment, ethical awareness, and respect for client confidentiality.

Understanding the Boundaries
While AI can assist with general questions, formatting, or explanations of laws, it should never be used to disclose client details, documents, data, or images.

• Confidentiality lies at the heart of every legal and conveyancing transaction.
• Sharing or uploading sensitive information to public AI tools may unintentionally expose private data beyond the control of the user.
• Once shared, information may be stored or processed in systems outside your jurisdiction — posing risks to privacy, data protection, and compliance obligations.

AI is an intelligent tool, not a secure database. Every legal and compliance professional must understand where to draw the line.

Human Judgment Still Leads
AI cannot replace human interpretation, ethical consideration, or case-specific decision-making. The law is built on context, discretion, and professional reasoning — qualities that remain inherently human.

At fäm Conveyancing, we encourage our professionals and partners to use AI responsibly:

• For general research, drafting support, and language clarity.
• Never for uploading client contracts, identification documents, or case details.
• Always under the supervision of trained legal professionals who maintain control over every word, every fact, and every disclosure.

Protecting Client Trust
Confidentiality is not just a rule — it’s a promise. Our clients trust us with their most personal financial and legal matters. That trust cannot be risked through convenience or technology misuse.
Before sharing, writing, or uploading anything, ask: Would I be comfortable if this information were public? If not, it should never leave your secured internal systems.

Our Guidance at fäm Conveyancing

• Use AI tools strictly for non-confidential and generic tasks.
• Avoid entering client names, numbers, or property details.
• Always cross-check AI-generated information for accuracy and legal context.
• Keep the human element in every step — interpretation, ethics, and empathy cannot be automated.

Final Word
Artificial intelligence is transforming industries — but it should enhance, not endanger, our professional standards. The strength of any legal or conveyancing professional lies not in speed, but in discretion, precision, and confidentiality.

At fäm Conveyancing, we embrace innovation responsibly, ensuring technology serves our clients without ever compromising their trust.

📞 +971 58 822 9107 | +971 52 128 9592
📧 info@famconveyancing.com
🌐 www.famconveyancing.com